Thursday, November 29, 2007

Touch UI and the Art of Intent

Observation: One of the great things about the mouse as an input device is the idea of "intent" - that your cursor indicates your locus of attention when used for interaction (Roll-over states and tool-tips being trivial expressions of this).

You have a simpler model of this semantic with the Blackberry trackball (and the
Blackberry jog wheel before that), and a crappier version with things like using your remote control with a TV EPG (guide) or the arrow keys on your cell phone to navigate menus.

Touch interaction systems, like the iPhone, lack that model completely - just like most older (read: HW only) Consumer Electronics UIs (think VCR or DVD player).

In some cases, that really doesn't matter much... and in other cases, the directness of interaction provides a far better paradigm.... but, it suggests the question:
is "intent" a semantic that will disappear for Touch UI? Or is it a temporarily "lost" item, like tactile feedback - just a gap to be crossed?

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Thursday, November 30, 2006

Vista v1, Office 2007, and
a preview of Vista v2 UI - lucky us!

Vista launches today, and so does (officially at least) the new version of MS Office. I have to say, from all appearances, the UI changes for Office look to be a gutsy, necessary, and successful revamp for the Office franchise. I often say "you can't lead by following..." (which is dumb, but you know what I mean :)) - and I have to hand it to Microsoft; the changes don't feel arbitrary (for the most part) and at a minimum have created the kind of buzz for Office we haven't seen in probably nearly a decade.

Again, sounds dumb to say, but change doesn't mean "well really kind of the same"... so, kudos - to both Vista and Office launching (well, sorta), on the same day no less. Both products genuinely are a major achievement that balance familiarity with forward movement pretty well. I don't love the real estate compromise(s), but I'll get over it - it does bring forward a LOT I didn't tend to remember to use in the Office Suite.

Interesting in all of this is MS's attempt to proactively control the IP surrounding the product's "look and feel" with their Office UI licensing program - I particularly like how they're willing to "share their invesment". Thanks guys! (*cough* zune *cough*)

I also particularly like the last answer in this interview with the PM for MS Office:

"A: Historically, most of the more substantial UI breakthroughs have happened in Office and later moved to Windows. We continue to talk to the Windows team about what aspects (of the new Office UI) would make sense for them."

That guy MUST have read How to Win Friends and Influence People :P
(kidding! - we knew what he meant... at least, I'm sure the Window team does :D)

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